Mahila Kalyan Shiksha Prashar Samiti is committed to maintaining transparency in fee collection and refund procedures. This Refund & Cancellation Policy governs all fee payments made through the School's online payment portal.

1. Fee Payments

All fee payments made through the online payment facility are subject to verification and approval by the School. Users are advised to verify all details carefully before proceeding with any payment.

2. No Online Cancellation Facility

Once a payment has been successfully processed through the payment gateway, it cannot be cancelled through the online portal. Requests for cancellation, if any, must be submitted directly to the School administration.

3. Refund Requests

Refund requests shall be reviewed and processed solely by the School administration in accordance with the School's internal policies, rules, and applicable regulations.

The online payment portal does not provide any automated refund facility. All refund decisions are at the sole discretion of the School management.

4. Duplicate or Excess Payments

In the event of a duplicate transaction, excess payment, or any payment made due to technical error, the payer should immediately notify the School administration with the relevant payment details and transaction reference number.

After verification, the School may process the refund, adjustment, or credit as deemed appropriate.

5. Failed Transactions

If an amount is debited from the payer's account but the transaction is unsuccessful, the matter should first be reported to the concerned bank or payment service provider.

Refunds for failed transactions are generally processed by the banking system or payment gateway according to their applicable timelines and policies.

6. Refund Processing Time

Where a refund is approved by the School, the processing time may vary depending upon the nature of the request, verification requirements, banking procedures, and applicable administrative approvals.

7. Non-Refundable Charges

Payment gateway charges, bank charges, convenience fees, service fees, or any third-party transaction charges, if applicable, may not be refundable unless specifically approved by the School.

8. Supporting Documents

The School may require supporting documents, payment receipts, bank statements, transaction IDs, or other relevant information before considering any refund request.

9. Changes to Policy

The School reserves the right to modify, amend, or update this Refund & Cancellation Policy at any time without prior notice. Any revised policy shall become effective immediately upon publication on the website.

10. Contact for Refund or Cancellation Requests

All refund and cancellation requests must be submitted directly to the School administration through the official contact channels provided on the website.

The School shall make reasonable efforts to address such requests in accordance with its policies and procedures.